We do not accept any exchange nor refund unless it is a defect found on our products. If so, do not hesitate to contact us at Peaceorganicsco@gmail.com and we will be happy to help you. A picture of the defect is always appreciated! In case you have any allergy, make sure to look closely to the ingredients before you place your order. Unfortunately, we cannot refund or exchange a product in that case.  Contact the retailer where the product was sold and if store oner finds a reason for replacement Peace Organics will refund the store or send a free replacement. Holiday and Limited supplies might not be available.